VILA GALÉ GROUP

Vila Galé aims to be a reference company in the hotel industry, recognised among its peers, guests, partners, suppliers and employees for the quality of its product and the professionalism of its teams. The group aspires to sustainable economic, social and environmentally responsible growth, always striving to be “Sempre perto de si”.

Vila Galé prioritises the location, comfort and décor of its hotels, the availability and friendliness of its teams, and respect for the social and natural environment, always guaranteeing to be “Sempre perto de si”.

• Appreciation – Training and motivating employees, valuing their work and offering them opportunities for progression.
• Innovation – Seeking differentiated products and services.
• Loyalty – Always honouring commitments made.
• Ambition – Growing continuously in a sustainable way.
• Guarantee – Respecting the brand’s product and service quality standards.
• Accessibility – Always being available to welcome and listen.
• Freedom – Presenting new ideas and suggestions.
• Efficiency – Responding promptly and accurately to all requests.

The Vila Galé Group regards its management model as an integral part of a sustainability project for society, taking into account both present and future generations.

This management model considers the Environment, Quality, Safety, Health, Food Safety, Social Responsibility and Economic Viability to be values of an integrated system, governed by a set of ethical principles that respect people and the environment, aiming for continuous improvement through the following commitments:

• Integrating the concept of sustainability, protection and conservation of the environment into its activities;
• Introducing processes that reduce water and energy consumption and ensure the proper disposal of waste generated;
• Pursuing competitive quality by continuously improving processes, products and services to meet the expectations of our stakeholders;
• Promoting and encouraging health and safety at work in all activities carried out;
• Fostering good food safety practices;
• Encouraging the professional development and personal fulfilment of all employees;
• Supporting initiatives that contribute to social well-being and nature conservation;
• Adopting economically viable and socially fair processes;
• Complying with applicable legislation, adopting responsible standards where legislation is absent or non-existent;
• Sharing good practices with interested parties.

Social responsibility is a central pillar of Vila Galé’s activity. Regarding the group’s charitable dimension, the following initiatives stand out:

• Donation of 70 daily meals to Associação SOL and 50 daily meals to CASA – Centro de Apoio ao Sem Abrigo;
• Annual donation to 20 social solidarity institutions, based on the satisfaction questionnaire filled in by guests (for every questionnaire completed, €0.50 is donated to an association);
• Donation of goods (furniture, consumer electronics, uniforms, textiles, crockery) to different institutions, during hotel refurbishments or re-equipping;
• Organising initiatives that involve employees in charitable actions;
• Hiring social economy companies for certain services;
• Institutional cooperation for the socio-professional integration of potentially excluded people;
• Providing services to social entities/projects, on free or symbolic terms, to support their activity;
• Offering gifts on the occasion of charity dinners promoted by social organisations;
• Extending Clube Vila Galé conditions to partners or beneficiaries of social organisations.

Institutions Supported by Vila Galé in Portugal and Spain

Vila Galé currently supports 30 social solidarity institutions in Portugal and Spain, including:

• Academia dos Champs
• Afacidase – Associação de Familiares e Amigos do Cidadão com Dificuldades de Adaptação da Serra da Estrela
• Amigos dos Pequenino
• APPACDM – Associação Portuguesa de Pais e Amigos do Cidadão Deficiente Mental de Elvas
• APROSCA (Asociación de Padres y Protectores de Discapacitados Intelectuales Comarcal de Ayamonte)
• Associação Abrigo Para a Vida
• Associação Ancora Centro Comunitário Santa Luzia Tavira
• Associação Chão de Meninos
• ASSOCIAÇÃO SOL
• Associação VilaComVida
• Associação Viver em Alegria
• Bombeiros Voluntários de Armamar
• Bombeiros Voluntários de Lamego
• C.A.S.A : Centro de Apoio aos Sem Abrigo
• Casa de Acolhimento “A Gaivota”
• Casa de Acolhimento “Os Miúdos”
• CASLAS
• CAVI APPCDM
• Centro Paroquial do Bem Estar Social de São José
• Centro Social e Paroquial de Souto – Valência CAO de Souto
• Centro Social Paroquial de São Silvestre do Gradil
• CERCIBEJA
• CIRE – Centro de Integração e Reabilitação de Tomar
• Conferência da Virgem Santíssima de Tavira
• IPSS Unir
• Lar Nossa Senhora do Livramento
• Mundos de Papel
• Núcleo Re-food Coimbra
• Santa Casa da Misericórdia de Santa Cruz
• Sta. Casa Misericordia de Sintra

Institutions Supported by Vila Galé in Brazil

In Brazil, Vila Galé’s support extends to 48 social, educational and community institutions, including:

• 1ª Igreja de Deus dos Pescadores
• ABOMJE
• Abrigo São Francisco de Assis
• Ação Praia Limpa
• Albergue Noturno Paulo Apóstolo
• Alojamento PM Feminino
• APAE
• Assembléia de Deus
• Associação Bem Tricolor
• Associação Benefeciente da Vila do Cauípe
• Associação Betânia
• Associação Casa da Mãe Iara
• ASSOCIAÇÃO CASA DE ABRIGO AO IDOSO TRÊS IRMÃS
• Associação das Mulheres Quilombolas
• Associação de Artesãos de Touros
• Associação de Belém de Casa de Pão
• Associação de Defesa e Apoio à Cidadania LGBTQIA+ de Caucaia e Região – ADACRE
• Associação de Mães Atípicas de Touros
• ASSOCIAÇÃO DOS MISSIONÁRIOS DA SOLIDARIEDADE – LAR AMIGOS DE JESUS
• ASSOCIAÇÃO GRÊMIO UNIVERSITÁRIO DO PARQUE MAMBUCABA, CULTURAL, ESPORTIVO E SOCIAL – AGUPMCES
• Associação Quilombola da Comunidade do Geral
• CAPS I
• CEMEI I
• CENTRO COMUNITARIO CASSARI – CNPJ: 04.083.874/0001-00
• Centro de Apoio a Criança Carente com Cancer
• Centro de Atenção Psicossocial – CAPS
• Centro de Atenção Psicossocial – CAPS I
• Colaboradores
• Comunidade Vila Assis
• EEIEF Helena de Aguiar Dias
• ESCAM Escola e Creche Comunitária Carmem Mirim
• Escola de Educação Infantil e Ensino Fundamental Tecla Gonzaga Sales
• Escola Municipal Luiz Gomes de Oliveira
• Escola Municipal Luiza Cirino da Silva
• Escola Municipal Maria dos Anjos do Nascimento
• Fundação Educacional Severino Sombr (Hospital Mario Kroeff)
• Grupo Alegria
• IFRN
• Instituto de acolhimento e desenvolvimento de famílias atipícas e com transtorno do espectro do autista do litoral Caucaia
• Instituto Estefânia Rosa / Lagoa do Cauípe
• Lar de Clara
• Lar Dona Betânia
• Núcleo Educacional Professora Maria da Conceição Nogueira
• Paróquia Barra de Santo Antônio
• Programa Mulheres Mil
• Projeto ECOVIVER / CT Projeto Resgate
• Rio Abrace – Associação Beneficente de Combate ao Câncer
• Secretária Municipal de Educação, Ciência e Tecnologia