About Vila Galé

The Vila Galé group is one of the largest Portuguese hotel groups and ranks in the top 169 hotel companies in the world. It is comprised of various companies, of which the largest and most important is VILA GALÉ - Sociedade de Empreendimentos Turísticos, S.A. (Association of Tourism Enterprises), which is part of the Portuguese companies’ Rating 1.

This company, founded in 1986, focuses on exploring and managing all the hotel units of the group, as well as the execution of projects and building new tourism ventures.

The Vila Galé group is currently in charge of the management of 37 hotel units: 27 in Portugal (Algarve, Beja, Évora, Elvas, Alter do Chão, Oeiras, Cascais, Sintra, Ericeira, Estoril, Lisbon, Coimbra, Serra da Estrela, Porto, Braga, Douro and Madeira) and 10 in Brazil (Alagoas, Rio de Janeiro, Fortaleza, Caucaia, Salvador, Guarajuba, Pernambuco, Touros, Angra dos Reis and São Paulo), with a total of 8,432 rooms and 19,380 beds.

Currently employing around 3,750 people, great part of Vila Galé's success is due to the close links that exist between the entire staff, making them a cohesive team that shares a strong passion for tourism and hospitality.

The capital investment of Vila Galé S.A. is thoroughly Portuguese, and is composed by Jorge Rebelo de Almeida, who is the Chairman of the Administrative Board and Gonçalo Rebelo de Almeida.

Vision

Vila Galé intends to be a benchmark company in the hospitality industry, acknowledged among its peers, customers, partners, suppliers and staff for the quality of its product and the professionalism of its teams. And the group aspires to an economic growth that is sustainable, and socially and environmentally responsible, while seeking to be "Always close to you”.

Mission

Vila Galé favors the location, comfort and decoration of its units, the availability and the friendliness of its teams, the respect for its social and environmental context, and makes sure that will be "Always close to you”.

Values

Valuing - Training and motivating employees, dignifying their work and giving them advancement opportunities.
Innovation - Finding unique products and services.
Loyalty - Always honoring its commitments.
Ambition - Growing steadily in a sustainable way.
Guarantee - Respecting the quality standards of the brand’s product and service.
Accessibility - Always being available to welcome and listen.
Liberty - Presenting new ideas and suggestions.
Effectiveness - Promptly and accurately responding to all requests.

To integrate the enforcement of a sustainability, protection and preservation concept in their activities;
To introduce processes that allow a water and energy consumption reduction and ensure that the produced wastes are sent the appropriate way;
To seek the competitive quality perfecting continuously the processes, products and services to attend to our stakeholders expectations;
To promote and encourage the work safety and security in all carried out activities;
To encourage the good practices in food safety;
To promote the professional development and personal fulfilment of all of the company’s employees;
To support initiatives that help to encourage social welfare and nature preservation;
To adopt economically viable and socially fare processes;
To comply to the applicable legislation, adopting responsible patterns when it is silent or non-existent;
To share the good practices with the interested public.

Good practices

Certifications and Awards

ECO-HOTEL
Certification focused on identifying and managing processes that cause environmental and socioeconomic impacts;

LIDERA
Certification of undertakings with the best environmental and sustainability performance;

GREEN KEY
International award for undertakings that hold awareness on the need to develop good environmental practices;

TUI UMWELT CHAMPION
International award for hotels that perform well on applying good sustainability practices.

360º TOURISM COMPANIES PROGRAMME

This initiative aims to support companies in their process of strategic reinvention, of measuring, managing and reporting their environmental, social, and governance performance, and of transforming their businesses according to new priorities and objectives that may bring not only competitive advantages but also tangible social benefits and less impact on the environment.

Vila Galé Social Responsibility

In what concerns Vila Galé's solidarity dimension, we highlight the group’s following initiatives:

Donation of 70 daily meals to the SOL Association and 50 daily meals to CASA – Homeless Support Center;
Annual donation to 20 social institutions for every satisfaction questionnaire that is filled by our guests (for each questionnaire, €0.50 revert to an Association)
Goods donation (furniture, electronic consumables, uniforms, textiles, dishes) to different institutions, when one of our hotels is remodeled or refurnished;
Organizing initiatives that involve our staff in supportive events;
Hiring social economy companies to provide some services;
Institutional cooperation aiming at the social and professional integration of potentially excluded people;
Providing services to bodies/projects with social purposes, in gracious or symbolic conditions to promote actions that support their activities;
Prize offers at charity dinners, promoted by entities of social nature;
Extension of the Vila Galé Club conditions to partners or members of social nature entities.